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Main –› Business & Companies –› Customer Care
 

Customer Service: The Please & Thank You Game!

 

At times, any job can seem tedious, and its a good idea to come up with ways to break the monotony.

One way is to transform certain aspects of what you do into a game.

For example, salespeople can play the Please Reject Me! game. This can be enjoyed solo, or in tandem with your associates.

The object is to count the number of rejections you can earn in a day, week, or month. The winner is the one who racks up the most, or if youre playing by yourself, you win if you beat your previous best score.

Of course, salespeople are paid for making sales, not for NOT making them! But we know, the more prospects we see and the more nos we get, the more sales well earn, as well. So, its a practical game that makes an unpleasant part of the job, a lot more enjoyable.

The "Please & Thank You Game" operates on a similar principle, but in a customer care setting. The winner is the person who says please and thank you the most during a given conversation, day, week, month, or whenever.

Of course, you cant say these words sarcastically, for obvious reasons, and still win!

We know there is a connection between saying please and pleasing customers, and saying thanks and making customers feel appreciated.

So, thank you for reading this article, and please go to it!

Author: Dr. Gary S. Goodman
 
Author Bio:
Dr. Gary S. Goodman is an expert on this subject. Dr. has written several articles in the past on this topic.
This article can be searched using: customer service tips, good customer service, customer self service, customer support systems
 
 
 

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